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button[aria-pressed=true]{border-color:var(--hr-primary);background:var(--hr-primary-soft);color:var(--hr-primary)}.cr-sb-trio{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.cr-sb-pair{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:10px;display:grid}.cr-sb-inline{grid-template-columns:76px minmax(0,1fr);gap:6px;display:grid}.cr-sb-consent{align-items:center;gap:8px;margin-inline-start:auto;display:flex}.cr-sb-consent .hr-label{white-space:nowrap;margin:0}.cr-sb-foot{flex-wrap:wrap;justify-content:flex-end;gap:8px;padding-top:4px;display:flex}.cr-sb-live{background:var(--hr-surface);box-shadow:var(--hr-shadow), inset 0 0 0 1px var(--hr-border);border-radius:22px;gap:12px;padding:18px;transition:opacity .2s;display:grid;position:sticky;top:16px}.cr-sb-live.is-loading .cr-sb-count b{opacity:.45}.cr-sb-count{background:var(--hr-ink);color:var(--hr-on-ink);border-radius:18px;justify-items:start;gap:4px;padding:16px;display:grid}.cr-sb-count small{color:var(--hr-on-ink-muted);font-size:.74rem}.cr-sb-count b{font-size:2.3rem;line-height:1.1;transition:opacity .2s}.cr-sb-service{background:color-mix(in srgb, var(--tone-late) 16%, var(--hr-surface));color:color-mix(in srgb, var(--tone-late) 70%, var(--hr-fg));border-radius:999px;align-items:center;padding:3px 11px;font-size:.74rem;font-weight:700;display:inline-flex}.cr-sb-service.is-small{padding:1px 9px;font-size:.68rem}.cr-sb-conds,.cr-seg-conds{flex-wrap:wrap;gap:6px;margin:0;padding:0;list-style:none;display:flex}.cr-sb-conds li,.cr-seg-conds li{background:var(--hr-bg);color:var(--hr-fg);border-radius:10px;padding:3px 10px;font-size:.76rem}.cr-sb-rows{gap:2px;max-height:460px;margin:0;padding:0;list-style:none;display:grid;overflow-y:auto}.cr-sb-rows a{color:inherit;border-radius:12px;gap:2px;padding:8px 10px;text-decoration:none;display:grid}.cr-sb-rows a:hover{background:var(--hr-hover)}.cr-sb-rows strong{font-size:.86rem}.cr-sb-rows small{color:var(--hr-fg-muted);flex-wrap:wrap;gap:8px;font-size:.72rem;display:flex}.cr-seg-head{background:radial-gradient(70% 120% at 0% 0%, color-mix(in srgb, var(--tone-late) 10%, transparent), transparent 70%), var(--hr-surface);box-shadow:var(--hr-shadow), inset 0 0 0 1px var(--hr-border);border-radius:26px;grid-template-columns:minmax(0,1fr) auto;gap:16px 22px;padding:22px;display:grid}.cr-seg-head.is-marketing{background:radial-gradient(70% 120% at 0% 0%, color-mix(in srgb, var(--tone-in) 12%, transparent), transparent 70%), var(--hr-surface)}.cr-seg-head-copy{gap:8px;min-width:0;display:grid}.cr-seg-head-copy h1{color:var(--hr-ink);margin:0;font-size:1.45rem}.cr-seg-head-copy p{color:var(--hr-fg-muted);margin:0;font-size:.88rem;line-height:1.8}.cr-seg-head-count{background:var(--hr-ink);min-width:170px;color:var(--hr-on-ink);text-align:center;border-radius:20px;align-content:center;justify-items:center;gap:4px;padding:14px 18px;display:grid}.cr-seg-head-count b{font-size:2.4rem;line-height:1.1}.cr-seg-head-count small{color:var(--hr-on-ink-muted);font-size:.74rem}.cr-seg-head-cta{flex-wrap:wrap;grid-column:1/-1;gap:8px;display:flex}.cr-opp{background:color-mix(in srgb, var(--tone-late) 10%, var(--hr-surface));box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--tone-late) 35%, transparent);border-radius:20px;flex-wrap:wrap;align-items:center;gap:14px;padding:14px 18px;display:flex}.cr-opp>div{flex:1;min-width:200px}.cr-opp small{color:color-mix(in srgb, var(--tone-late) 75%, var(--hr-fg));letter-spacing:.02em;font-size:.72rem;font-weight:800}.cr-opp p{color:var(--hr-fg);margin:2px 0 0;font-size:.95rem;line-height:1.8}.cr-opp p b{font-size:1.1rem}.cr-opp-mark{background:var(--tone-late);width:42px;height:42px;color:var(--hr-on-ink);border-radius:14px;flex:none;place-items:center;display:grid}.cr-seg-delete{align-self:start}.cr-segs{grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:12px;margin:0;padding:0;list-style:none;display:grid}.cr-segs-card{background:var(--hr-bg);height:100%;color:inherit;transition:transform .2s var(--hr-ease), box-shadow .2s var(--hr-ease), background .2s;border-radius:18px;flex-direction:column;gap:8px;padding:16px;text-decoration:none;display:flex}.cr-segs-card:hover{background:var(--hr-surface);box-shadow:0 8px 22px #1f183014, inset 0 0 0 1px var(--hr-border);transform:translateY(-2px)}.cr-segs-card:focus-visible{outline:2px solid var(--hr-primary);outline-offset:2px}.cr-segs li.is-marketing .cr-segs-card{border-inline-start:3px solid var(--tone-in)}.cr-segs-top{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.cr-segs-top strong{font-size:.94rem;line-height:1.5}.cr-segs-desc{color:var(--hr-fg-muted);font-size:.76rem;line-height:1.7}.cr-segs-conds{flex-wrap:wrap;gap:4px;display:flex}.cr-segs-conds span{background:var(--hr-surface);color:var(--hr-fg-muted);border-radius:8px;padding:1px 8px;font-size:.7rem}.cr-segs-foot{align-items:baseline;gap:8px;margin-top:auto;padding-top:6px;display:flex}.cr-segs-foot b{color:var(--hr-ink);font-size:1.5rem}.cr-segs-foot small{color:var(--hr-fg-dim);font-size:.72rem}.cr-segs li.is-add .cr-segs-card{border:1.5px dashed var(--hr-border-strong);color:var(--hr-fg-muted);text-align:center;background:0 0;justify-content:center;align-items:center}.cr-segs li.is-add .cr-segs-card svg{color:var(--hr-primary)}.cr-segs li.is-add small{font-size:.74rem;line-height:1.7}@media (min-width:1101px){.cr-rp-kpis:has(>div:nth-child(6)){grid-template-columns:repeat(6,minmax(0,1fr))}}@media (max-width:1000px){.cr-sb{grid-template-columns:1fr}.cr-sb-live{position:static}.cr-filters-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:720px){.cr-greet{padding:16px}.cr-greet-script{padding:12px 14px;font-size:1.08rem}.cr-greet-name{grid-template-columns:1fr}.cr-greet-actions .hr-btn{flex:1;justify-content:center}.cr-capture-row{grid-template-columns:repeat(2,minmax(0,1fr))}.cr-capture-row>:first-child{grid-column:1/-1}.cr-greet-admin-grid,.cr-sb-trio,.cr-sb-pair{grid-template-columns:1fr}.cr-sb-consent{margin-inline-start:0}.cr-seg-head{grid-template-columns:1fr}.cr-seg-head-count{text-align:start;justify-items:start}.cr-cust-copy h1{font-size:1.3rem}.cr-consent-form{inset-inline:0 auto}}@media (max-width:480px){.cr-filters-grid{grid-template-columns:1fr}.cr-cust-mono{border-radius:18px;width:56px;height:56px;font-size:1.2rem}}@media (prefers-reduced-motion:reduce){.cr-greet,.cr-segs-card{transition:none}.cr-greet-reveal,.cr-consent-form{animation:none}}.ic-overlay{z-index:90;place-items:center;padding:24px 16px;display:grid;position:fixed;inset:0}.ic-overlay.is-min{visibility:hidden;pointer-events:none;transition:visibility 0s linear .32s}.ic-backdrop{background:color-mix(in srgb, var(--hr-ink) 46%, transparent);-webkit-backdrop-filter:blur(6px)saturate(1.1);opacity:1;transition:opacity .3s var(--hr-ease);position:absolute;inset:0}.ic-overlay.is-min .ic-backdrop{opacity:0}.ic-sheet{border-radius:var(--hr-sheet-radius);background:var(--hr-surface);width:min(880px,100%);max-height:min(90vh,900px);box-shadow:0 40px 90px -30px color-mix(in srgb, var(--hr-ink) 60%, transparent), inset 0 0 0 1px var(--hr-border);animation:ic-sheet-in .42s var(--hr-ease) backwards;transition:transform .32s var(--hr-ease), opacity .24s var(--hr-ease);outline:none;flex-direction:column;display:flex;position:relative;overflow:hidden}.ic-overlay.is-min .ic-sheet{opacity:0;transform:translateY(40px)scale(.97)}@keyframes ic-sheet-in{0%{opacity:0;transform:translateY(56px)scale(.98)}to{opacity:1;transform:none}}.ic-grabber{display:none}.ic-flow{min-height:0;color:var(--hr-fg);flex-direction:column;flex:1;display:flex}.ic-label{color:var(--hr-fg-muted);margin-bottom:6px;font-size:.8rem;font-weight:700;display:block}.ic-muted{color:var(--hr-fg-muted);margin:0;font-size:.84rem;line-height:1.7}.ic-center{text-align:center}.ic-head{--ic-state:var(--hr-primary);background:radial-gradient(120% 140% at 100% 0%, color-mix(in srgb, var(--ic-state) 14%, transparent), transparent 62%), var(--hr-surface);align-items:center;gap:16px;padding:20px 22px 16px;display:flex;position:relative}.ic-head.is-ringing{--ic-state:var(--hr-accent)}.ic-head.is-live{--ic-state:var(--tone-in)}.ic-head.is-ended{--ic-state:var(--tone-late)}.ic-avatar-wrap{flex:none;place-items:center;width:64px;height:64px;display:grid;position:relative}.ic-avatar{z-index:1;background:var(--hr-ink);width:60px;height:60px;color:var(--hr-on-ink);letter-spacing:.02em;box-shadow:0 0 0 3px var(--hr-surface), 0 0 0 5px color-mix(in srgb, var(--ic-state,var(--hr-primary)) 40%, transparent);border-radius:50%;place-items:center;font-size:1.3rem;font-weight:700;display:grid;position:relative}.ic-avatar.is-vip{box-shadow:0 0 0 3px var(--hr-surface), 0 0 0 5px var(--tone-late)}.ic-avatar.is-sm{width:44px;height:44px;box-shadow:none;background:var(--hr-primary-soft);color:var(--hr-primary-dark);font-size:.98rem}.ic-avatar.is-sm.is-vip{box-shadow:0 0 0 2px var(--tone-late)}.ic-ring{border:2px solid var(--hr-accent);animation:ic-ring 1.8s var(--hr-ease) infinite;border-radius:50%;position:absolute;inset:2px}.ic-ring.is-late{animation-delay:.9s}@keyframes ic-ring{0%{opacity:.75;transform:scale(1)}to{opacity:0;transform:scale(1.65)}}.ic-head-copy{flex:1;gap:3px;min-width:0;display:grid}.ic-head-status{color:var(--ic-state);align-items:center;gap:8px;font-size:.78rem;font-weight:700;display:inline-flex}.ic-head-status i{background:currentColor;border-radius:50%;width:8px;height:8px}.ic-head.is-ringing .ic-head-status i,.ic-head.is-live .ic-head-status i{animation:1.4s ease-in-out infinite ic-blink}@keyframes ic-blink{50%{opacity:.25}}.ic-head-status b{background:color-mix(in srgb, var(--ic-state) 12%, transparent);color:var(--hr-fg);border-radius:999px;padding:1px 8px;font-size:.82rem}.ic-head-name{text-overflow:ellipsis;white-space:nowrap;font-size:1.35rem;line-height:1.35;overflow:hidden}.ic-head-meta{flex-wrap:wrap;align-items:center;gap:8px 12px;display:flex}.ic-head-phone{color:var(--hr-fg-muted);font-family:var(--font-mono);letter-spacing:.03em;font-size:.92rem}.ic-head-actions{align-self:flex-start;align-items:center;gap:4px;display:flex}.ic-iconbtn{width:38px;height:38px;color:var(--hr-fg-muted);cursor:pointer;transition:background .2s var(--hr-ease), color .2s var(--hr-ease);background:0 0;border:0;border-radius:12px;place-items:center;display:grid}.ic-iconbtn:hover{background:var(--hr-hover);color:var(--hr-fg)}.ic-iconbtn:focus-visible{outline:2px solid var(--hr-primary);outline-offset:1px}.ic-iconbtn.is-on{color:var(--hr-primary)}.ic-iconbtn[aria-pressed=false]{color:var(--hr-fg-dim)}.ic-iconbtn.is-sm{border-radius:9px;width:30px;height:30px}.ic-progress{border-bottom:1px solid var(--hr-border);padding:0 22px 12px}.ic-progress-bar{background:var(--hr-surface-alt);border-radius:999px;height:4px;margin-bottom:10px;display:block;overflow:hidden}.ic-progress-bar i{border-radius:inherit;background:linear-gradient(90deg, var(--hr-accent), var(--hr-primary));height:100%;transition:width .45s var(--hr-ease);display:block}.ic-progress ol{gap:6px;margin:0;padding:0;list-style:none;display:flex}.ic-progress li{flex:1;min-width:0}.ic-progress button{max-width:100%;color:var(--hr-fg-dim);font:inherit;white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:7px;padding:4px 6px;font-size:.82rem;font-weight:600;display:inline-flex}.ic-progress button:hover{color:var(--hr-fg)}.ic-progress button:focus-visible{outline:2px solid var(--hr-primary)}.ic-progress button span{background:var(--hr-surface-alt);border-radius:50%;flex:none;place-items:center;width:22px;height:22px;font-size:.72rem;display:grid}.ic-progress button.is-on{color:var(--hr-fg)}.ic-progress button.is-on span{background:var(--hr-ink);color:var(--hr-on-ink)}.ic-progress button.is-past{color:var(--hr-fg-muted)}.ic-progress button.is-past span{background:var(--hr-accent-soft);color:var(--hr-accent)}.ic-body{overscroll-behavior:contain;grid-template-columns:minmax(0,1fr) 270px;gap:22px;min-height:0;padding:20px 22px 24px;display:grid;overflow-y:auto}.ic-main{align-content:start;gap:16px;min-width:0;display:grid}.ic-step{animation:ic-step-in .32s var(--hr-ease) both;outline:none;align-content:start;gap:18px;display:grid}.ic-step[hidden]{display:none}@keyframes ic-step-in{0%{opacity:0;transform:translate(-14px)}to{opacity:1;transform:none}}.ic-numrow{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.ic-num{flex:220px}.ic-num-box{background:var(--hr-surface-alt);height:52px;color:var(--hr-fg-muted);box-shadow:inset 0 0 0 1px var(--hr-border);transition:box-shadow .2s var(--hr-ease);border-radius:14px;align-items:center;gap:10px;padding:0 14px;display:flex;position:relative}.ic-num-box:focus-within{box-shadow:inset 0 0 0 2px var(--hr-primary)}.ic-num-box input{min-width:0;color:var(--hr-fg);font-family:var(--font-mono);letter-spacing:.06em;text-align:left;background:0 0;border:0;outline:none;flex:1;font-size:1.2rem}.ic-seg{background:var(--hr-surface-alt);border-radius:14px;flex-wrap:wrap;gap:4px;padding:4px;display:flex}.ic-seg>button,.ic-seg>label{min-height:40px;color:var(--hr-fg-muted);font:inherit;white-space:nowrap;cursor:pointer;transition:background .2s var(--hr-ease), color .2s var(--hr-ease), box-shadow .2s var(--hr-ease);background:0 0;border:0;border-radius:10px;flex:auto;justify-content:center;align-items:center;gap:6px;padding:6px 12px;font-size:.86rem;font-weight:600;display:inline-flex;position:relative}.ic-seg>label input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.ic-seg>.is-on{background:var(--hr-surface);color:var(--hr-fg);box-shadow:var(--hr-shadow), inset 0 0 0 1px var(--hr-border)}.ic-seg>button:focus-visible{outline:2px solid var(--hr-primary);outline-offset:1px}.ic-seg>label:has(input:focus-visible){outline:2px solid var(--hr-primary);outline-offset:1px}.ic-seg.is-small>button{min-height:44px}.ic-script{background:radial-gradient(90% 120% at 0% 100%, color-mix(in srgb, var(--hr-primary) 22%, transparent), transparent 60%), var(--hr-ink);color:var(--hr-on-ink);border-radius:22px;margin:0;padding:22px 24px 24px;position:relative}.ic-script figcaption{color:var(--hr-on-ink-muted);align-items:center;gap:7px;margin-bottom:10px;font-size:.78rem;font-weight:700;display:inline-flex}.ic-script blockquote{margin:0;font-size:clamp(1.22rem,2.6vw,1.6rem);font-weight:600;line-height:2}.ic-script.is-closing{background:var(--hr-accent-soft);color:var(--hr-fg)}.ic-script.is-closing figcaption{color:var(--hr-accent)}.ic-script.is-closing blockquote{font-size:clamp(1.05rem,2.2vw,1.25rem);line-height:1.9}.ic-var{background:color-mix(in srgb, var(--hr-on-ink) 14%, transparent);color:var(--hr-on-ink);border-radius:999px;margin:0 2px;padding:0 12px;font-weight:700;line-height:1.6;display:inline-block}.ic-var.is-customer{background:color-mix(in srgb, var(--hr-accent) 34%, transparent)}.ic-var.is-agent{background:color-mix(in srgb, var(--hr-primary) 48%, transparent)}.ic-var.is-gap{box-shadow:inset 0 0 0 1.5px var(--hr-on-ink-dim);color:var(--hr-on-ink-dim);background:0 0;font-weight:500}.ic-script.is-closing .ic-var.is-customer{background:color-mix(in srgb, var(--hr-accent) 18%, transparent);color:var(--hr-fg)}.ic-ask{background:var(--hr-primary-soft);border-radius:18px;flex-wrap:wrap;align-items:flex-end;gap:12px 16px;padding:16px;display:flex}.ic-ask-name{flex:220px}.ic-ask .hr-input{background:var(--hr-surface);min-height:46px;font-size:1.02rem}.ic-toggle{background:var(--hr-surface-alt);border-radius:14px;gap:4px;padding:4px;display:inline-flex}.ic-ask .ic-toggle{background:var(--hr-surface)}.ic-toggle button{min-width:76px;min-height:38px;color:var(--hr-fg-muted);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:10px;padding:4px 14px;font-weight:600}.ic-toggle button.is-on{background:var(--hr-ink);color:var(--hr-on-ink)}.ic-toggle button:focus-visible{outline:2px solid var(--hr-primary);outline-offset:1px}.ic-greet-acts{flex-wrap:wrap;align-items:center;gap:10px 16px;display:flex}.ic-cta{background:var(--hr-ink);min-height:56px;color:var(--hr-on-ink);font:inherit;cursor:pointer;box-shadow:0 14px 30px -16px color-mix(in srgb, var(--hr-ink) 70%, transparent);transition:background .2s var(--hr-ease), transform .15s var(--hr-ease);border:0;border-radius:16px;justify-content:center;align-items:center;gap:10px;padding:10px 26px;font-size:1.05rem;font-weight:700;display:inline-flex}.ic-greet-acts .ic-cta{flex:260px}.ic-cta:hover{background:var(--hr-primary)}.ic-cta:active{transform:translateY(1px)}.ic-cta:focus-visible{outline:3px solid color-mix(in srgb, var(--hr-primary) 50%, transparent);outline-offset:2px}.ic-cta:disabled{opacity:.6;cursor:progress}.ic-cta kbd{background:color-mix(in srgb, var(--hr-on-ink) 14%, transparent);color:var(--hr-on-ink-muted);font-family:var(--font-mono);border-radius:6px;padding:2px 7px;font-size:.68rem;font-weight:500}.ic-cta.is-save{background:var(--hr-accent);color:var(--hr-on-ink)}.ic-cta.is-save:hover{background:color-mix(in srgb, var(--hr-accent) 82%, var(--hr-ink))}.ic-quiet{min-height:44px;color:var(--hr-fg-muted);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:12px;padding:8px 16px;font-weight:600}.ic-quiet:hover{background:var(--hr-hover);color:var(--hr-fg)}.ic-quiet:focus-visible{outline:2px solid var(--hr-primary)}.ic-next{background:var(--hr-ink);min-height:48px;color:var(--hr-on-ink);font:inherit;cursor:pointer;border:0;border-radius:14px;align-items:center;gap:8px;padding:8px 20px;font-weight:700;display:inline-flex}.ic-next:hover{background:var(--hr-primary)}.ic-next:focus-visible{outline:3px solid color-mix(in srgb, var(--hr-primary) 50%, transparent);outline-offset:2px}.ic-nav{border-top:1px dashed var(--hr-border-strong);padding-top:6px;justify-content:space-between;align-items:center;gap:12px;padding-block-start:16px;display:flex}.ic-field{border:0;gap:10px;min-width:0;margin:0;padding:0;display:grid}.ic-field legend{color:var(--hr-fg);margin-bottom:10px;padding:0;font-size:.92rem;font-weight:700}.ic-field legend small{color:var(--hr-fg-dim);margin-inline-start:6px;font-size:.76rem;font-weight:500}.ic-tiles{grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:8px;display:grid}.ic-tile{--cr-tone:var(--hr-primary);background:var(--hr-surface);min-height:92px;box-shadow:inset 0 0 0 1px var(--hr-border-strong);cursor:pointer;transition:box-shadow .2s var(--hr-ease), background .2s var(--hr-ease), transform .15s var(--hr-ease);border-radius:16px;align-content:start;gap:10px;padding:12px;display:grid;position:relative}.ic-tile input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.ic-tile:hover{background:color-mix(in srgb, var(--cr-tone) 6%, var(--hr-surface))}.ic-tile:has(input:focus-visible){outline:2px solid var(--hr-primary);outline-offset:2px}.ic-tile-icon{background:color-mix(in srgb, var(--cr-tone) 14%, transparent);width:36px;height:36px;color:var(--cr-tone);border-radius:11px;place-items:center;display:grid}.ic-tile-name{font-size:.86rem;font-weight:600;line-height:1.5}.ic-tile.is-on{background:color-mix(in srgb, var(--cr-tone) 10%, var(--hr-surface));box-shadow:inset 0 0 0 2px var(--cr-tone)}.ic-tile.is-on .ic-tile-icon{background:var(--cr-tone);color:var(--hr-surface)}.ic-chips{flex-wrap:wrap;gap:6px;display:flex}.ic-pick,.ic-due{--cr-tone:var(--hr-primary);background:var(--hr-surface);min-height:40px;box-shadow:inset 0 0 0 1px var(--hr-border-strong);color:var(--hr-fg-muted);cursor:pointer;transition:box-shadow .2s var(--hr-ease), background .2s var(--hr-ease), color .2s var(--hr-ease);border-radius:999px;align-items:center;gap:7px;padding:6px 14px;font-size:.86rem;font-weight:600;display:inline-flex;position:relative}.ic-pick input,.ic-due input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.ic-pick i{background:var(--cr-tone);border-radius:50%;width:8px;height:8px}:is(.ic-pick:has(input:focus-visible),.ic-due:has(input:focus-visible)){outline:2px solid var(--hr-primary);outline-offset:2px}.ic-pick.is-on{background:color-mix(in srgb, var(--cr-tone) 12%, var(--hr-surface));box-shadow:inset 0 0 0 2px var(--cr-tone);color:var(--hr-fg)}.ic-due.is-on{background:var(--hr-ink);box-shadow:none;color:var(--hr-on-ink)}.ic-chip{--cr-tone:var(--hr-fg-muted);background:var(--hr-surface-alt);color:var(--hr-fg-muted);border-radius:999px;align-items:center;gap:5px;padding:3px 10px;font-size:.76rem;font-weight:600;line-height:1.6;display:inline-flex}.ic-chip.is-vip{background:color-mix(in srgb, var(--tone-late) 16%, transparent);color:var(--tone-late)}.ic-chip.is-ok{background:var(--hr-accent-soft);color:var(--hr-accent)}.ic-chip.is-no{background:color-mix(in srgb, var(--tone-out) 12%, transparent);color:var(--tone-out)}.ic-chip.is-mute{color:var(--hr-fg-dim)}.ic-chip.is-tone i{background:var(--cr-tone);border-radius:50%;width:7px;height:7px}.ic-chip.is-agent,.ic-chip.is-kb{background:var(--hr-primary-soft);color:var(--hr-primary-dark)}.ic-chip.is-kb button{width:18px;height:18px;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:50%;place-items:center;padding:0;display:grid}.ic-chip.is-kb button:hover{background:color-mix(in srgb, var(--hr-primary) 16%, transparent)}.ic-inline-field{max-width:320px}.ic-kb{gap:10px;display:grid}.ic-kb-box{background:var(--hr-surface-alt);min-height:48px;color:var(--hr-primary);box-shadow:inset 0 0 0 1px var(--hr-border);border-radius:14px;align-items:center;gap:10px;padding:0 14px;display:flex;position:relative}.ic-kb-box:focus-within{box-shadow:inset 0 0 0 2px var(--hr-primary)}.ic-kb-box input{min-width:0;color:var(--hr-fg);font:inherit;background:0 0;border:0;outline:none;flex:1;font-size:.92rem}.ic-kb-hits{gap:6px;margin:0;padding:0;list-style:none;display:grid}.ic-kb-hits li{background:var(--hr-surface);box-shadow:inset 0 0 0 1px var(--hr-border);animation:ic-step-in .24s var(--hr-ease) both;border-radius:14px;align-items:flex-start;gap:12px;padding:12px 14px;display:flex}.ic-kb-hits li.is-on{box-shadow:inset 0 0 0 2px var(--hr-primary)}.ic-kb-copy{flex:1;min-width:0}.ic-kb-copy strong{font-size:.88rem;display:block}.ic-kb-copy p{color:var(--hr-fg-muted);-webkit-line-clamp:3;-webkit-box-orient:vertical;margin:3px 0 0;font-size:.82rem;line-height:1.7;display:-webkit-box;overflow:hidden}.ic-kb-acts{flex:none;gap:4px;display:grid}.ic-mini{background:var(--hr-surface-alt);min-height:32px;color:var(--hr-fg-muted);font:inherit;cursor:pointer;border:0;border-radius:9px;justify-content:center;align-items:center;gap:5px;padding:4px 10px;font-size:.76rem;font-weight:600;display:inline-flex}.ic-mini:hover{color:var(--hr-fg)}.ic-mini:focus-visible{outline:2px solid var(--hr-primary)}.ic-mini.is-on{background:var(--hr-primary);color:var(--hr-on-ink)}.ic-phr{flex-wrap:wrap;align-items:center;gap:6px 10px;display:flex}.ic-phr>small{font-size:.74rem}.ic-phr-btn{background:var(--hr-primary-soft,color-mix(in srgb, var(--hr-primary) 12%, transparent));min-height:36px;color:var(--hr-primary);font:inherit;cursor:pointer;border:0;border-radius:11px;align-items:center;gap:7px;padding:4px 8px 4px 12px;font-size:.82rem;font-weight:700;transition:background .15s;display:inline-flex}.ic-phr-btn:hover{background:color-mix(in srgb, var(--hr-primary) 18%, transparent)}.ic-phr-btn:focus-visible{outline:2px solid var(--hr-primary);outline-offset:2px}.ic-phr-btn b{background:var(--hr-primary);min-width:22px;color:var(--hr-on-ink);text-align:center;border-radius:999px;padding:0 6px;font-size:.72rem;line-height:1.6}.ic-phr-pop{background:var(--hr-surface);width:min(580px,100vw - 32px);max-height:min(78vh,680px);color:var(--hr-fg);box-shadow:0 28px 60px -24px #1c153073, 0 0 0 1px var(--hr-border);overscroll-behavior:contain;border:0;border-radius:22px;margin:auto;padding:0;inset:0;overflow:auto}.ic-phr-pop:popover-open{flex-direction:column;display:flex}.ic-phr-pop::backdrop{background:#140e2352}.ic-phr-head{z-index:1;background:var(--hr-surface);justify-content:space-between;align-items:flex-start;gap:12px;padding:16px 18px 10px;display:flex;position:sticky;top:0}.ic-phr-head>span{gap:2px;display:grid}.ic-phr-head strong{font-size:1rem}.ic-phr-head small{color:var(--hr-fg-muted);font-size:.74rem}.ic-phr-x{background:var(--hr-surface-alt);width:34px;height:34px;color:var(--hr-fg-muted);cursor:pointer;border:0;border-radius:10px;flex:none;place-items:center;display:inline-grid}.ic-phr-x:hover{color:var(--hr-fg)}.ic-phr-tabs{border-bottom:1px solid var(--hr-border);flex-wrap:wrap;gap:6px;padding:0 18px 12px;display:flex}.ic-phr-tab{--cr-tone:var(--hr-primary);background:color-mix(in srgb, var(--cr-tone) 9%, transparent);min-height:32px;color:color-mix(in srgb, var(--cr-tone) 80%, var(--hr-fg));font:inherit;cursor:pointer;border:0;border-radius:999px;align-items:center;gap:5px;padding:3px 12px;font-size:.78rem;font-weight:600;display:inline-flex}.ic-phr-tab.is-on{background:var(--cr-tone);color:#fff}.ic-phr-tab:focus-visible{outline:2px solid var(--hr-primary);outline-offset:2px}.ic-phr-list{flex-wrap:wrap;gap:8px;margin:0;padding:14px 18px;list-style:none;display:flex}.ic-phr-list li{display:contents}.ic-phr-item{background:var(--hr-surface-alt);color:var(--hr-fg);font:inherit;text-align:start;cursor:copy;border:0;border-radius:14px;flex:100%;gap:3px;padding-block:10px;padding-inline:14px 40px;font-size:.92rem;line-height:1.75;transition:background .15s,box-shadow .15s;display:grid;position:relative}.ic-phr-item.is-plain{flex:0 auto;padding-block:8px;font-weight:600}.ic-phr-item small{color:var(--hr-fg-muted);font-size:.72rem;font-weight:700}.ic-phr-item>i{inset-inline-end:12px;color:var(--hr-fg-dim);position:absolute;top:50%;translate:0 -50%}.ic-phr-item:hover{box-shadow:inset 0 0 0 1.5px var(--hr-primary)}.ic-phr-item:focus-visible{outline:2px solid var(--hr-primary);outline-offset:2px}.ic-phr-item.is-copied{background:var(--hr-accent-soft);box-shadow:inset 0 0 0 1.5px var(--hr-accent)}.ic-phr-item.is-copied>i{color:var(--hr-accent)}.ic-phr-list.is-emergency .ic-phr-item{background:color-mix(in srgb, var(--tone-out) 10%, var(--hr-surface));color:var(--tone-out);font-weight:700}.ic-phr-more{color:var(--hr-fg-muted);align-items:center;gap:5px;margin:0 18px 16px;font-size:.76rem;font-weight:600;text-decoration:none;display:inline-flex}.ic-phr-more:hover{color:var(--hr-primary)}.ic-script-next{border-top:1px solid color-mix(in srgb, var(--hr-on-ink) 14%, transparent);gap:6px;margin:14px 0 0;padding:12px 0 0;list-style:none;display:grid}.ic-script-next li{align-items:baseline;gap:10px;font-size:clamp(1rem,2vw,1.14rem);font-weight:600;line-height:1.9;display:flex}.ic-script-next li>small{color:var(--hr-on-ink-muted);flex:none;font-size:.72rem;font-weight:700}.ic-script-close{gap:4px;margin:0;padding-inline-start:1.3em;font-size:clamp(1rem,2vw,1.15rem);font-weight:600;line-height:1.9;display:grid}.ic-script-close li::marker{color:var(--hr-accent);font-size:.85em}.ic-follow{background:var(--hr-surface-alt);transition:background .2s var(--hr-ease);border-radius:18px;gap:14px;padding:14px 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span{inset-inline-start:23px}.ic-switch>input:focus-visible+.ic-switch-track{outline:2px solid var(--hr-primary);outline-offset:2px}.ic-switch>input:disabled+.ic-switch-track{opacity:.75}.ic-follow-body{animation:ic-step-in .26s var(--hr-ease) both;gap:12px;display:grid}.ic-grid2{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.ic-capture{background:var(--hr-surface-alt);border-radius:18px;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 16px;padding:16px;display:grid}.ic-capture .hr-input{background:var(--hr-surface)}.ic-consent{box-shadow:inset 0 0 0 1px var(--hr-border-strong);border-radius:18px;flex-wrap:wrap;align-items:center;gap:10px 14px;padding:14px 16px;display:flex}.ic-consent-q{flex:220px;align-items:center;gap:8px;font-weight:600;display:inline-flex}.ic-consent-q svg{color:var(--hr-primary)}.ic-consent-btns{gap:6px;display:inline-flex}.ic-consent-btns button{background:var(--hr-surface-alt);min-width:72px;min-height:42px;color:var(--hr-fg-muted);font:inherit;cursor:pointer;border:0;border-radius:999px;padding:6px 16px;font-weight:700}.ic-consent-btns button:focus-visible{outline:2px solid var(--hr-primary);outline-offset:2px}.ic-consent-btns .is-yes.is-on{background:var(--hr-accent);color:var(--hr-on-ink)}.ic-consent-btns .is-no.is-on{background:var(--tone-out);color:var(--hr-on-ink)}.ic-consent small{color:var(--hr-fg-dim);font-size:.76rem}.ic-side{background:var(--hr-surface-alt);border-radius:20px;align-content:start;align-self:start;gap:14px;padding:16px;display:grid;position:sticky;top:0}.ic-card-top{align-items:center;gap:12px;display:flex}.ic-card-id{min-width:0;display:grid}.ic-card-id strong{text-overflow:ellipsis;white-space:nowrap;font-size:.98rem;overflow:hidden}.ic-card-id small{color:var(--hr-fg-muted);font-family:var(--font-mono);text-align:right;font-size:.82rem}.ic-facts{grid-template-columns:1fr 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#f4efe705}.ap-hero-bar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.ap-back{color:var(--hr-on-ink-muted);align-items:center;gap:8px;font-size:.93rem;font-weight:500;text-decoration:none;display:inline-flex}.ap-back svg{transform:scaleX(-1)}.ap-back:hover{color:var(--hr-on-ink)}.ap-hero-tools{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ap-periods{background:#f4efe712;border-radius:14px;gap:2px;padding:4px;display:inline-flex;box-shadow:inset 0 0 0 1px #f4efe714}.ap-periods a{color:var(--hr-on-ink-muted);white-space:nowrap;transition:background .2s var(--hr-ease), color .2s;border-radius:10px;padding:7px 16px;font-size:.93rem;font-weight:500;text-decoration:none}.ap-periods a:hover{color:var(--hr-on-ink);background:#f4efe70f}.ap-periods a.is-on{background:var(--hr-on-ink);color:var(--hr-ink);font-weight:600;box-shadow:0 6px 16px -8px #0009}.ap-hero-btn{height:40px;color:var(--hr-on-ink);background:#f4efe70f;border-radius:12px;align-items:center;gap:8px;padding:0 16px;font-size:.93rem;font-weight:500;text-decoration:none;transition:background .2s;display:inline-flex;box-shadow:inset 0 0 0 1px #f4efe71f}.ap-hero-btn:hover{background:#f4efe721}.ap-hero-id{align-items:center;gap:24px;display:flex}.ap-avatar{--ring:var(--hr-primary);background:conic-gradient(from 210deg, var(--ring), color-mix(in srgb, var(--ring) 35%, transparent), var(--ring));width:96px;height:96px;box-shadow:0 0 0 6px color-mix(in srgb, var(--ring) 14%, transparent), 0 18px 40px -16px color-mix(in srgb, var(--ring) 70%, transparent);border-radius:50%;flex:none;place-items:center;padding:4px;display:grid}.ap-avatar>span{background:linear-gradient(150deg, #2d2350, var(--hr-ink));width:100%;height:100%;box-shadow:inset 0 0 0 3px 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small{color:var(--hr-on-ink-muted);font-size:.93rem}.ap-hero-sub{color:var(--hr-on-ink-dim);margin:0;font-size:.87rem}.ap-hero-kpis .ap-spark{inset-inline-end:20px;opacity:.95;width:88px;height:30px;position:absolute;top:26px}.ap-hero-kpis .ap-spark-line{stroke:#b9a6ff}.ap-hero-kpis .ap-spark-area{fill:#b9a6ff24}.ap-hero-kpis .ap-spark-dot{fill:#fff}.ap-hero-note{color:var(--hr-on-ink-dim);align-items:center;gap:6px;margin:-10px 0 0;font-size:.8rem;display:flex}.ap-delta{border-radius:999px;align-items:center;gap:4px;width:fit-content;padding:2px 8px 2px 10px;font-size:.8rem;font-weight:600;display:inline-flex}.ap-delta i{display:inline-flex}.ap-delta.is-good{color:#6ee0cd;background:#4fd1bd21}.ap-delta.is-bad{color:#ff9c87;background:#e86f5826}.ap-delta.is-flat{color:var(--hr-on-ink-muted);background:#f4efe714}.ap-delta.is-none{color:var(--hr-on-ink-dim);background:0 0;padding-inline:0}.ap-tabs{z-index:15;background:color-mix(in srgb, var(--hr-bg) 88%, 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b{text-align:center;background:var(--hr-surface-alt);min-width:22px;color:var(--hr-fg-muted);border-radius:999px;padding:0 7px;font-size:.75rem;line-height:20px}.ap-tabs a.is-on b{color:#fff;background:#ffffff29}.ap-body{scroll-margin-top:90px}.ap-grid{grid-template-columns:repeat(12,minmax(0,1fr));align-items:start;gap:24px;display:grid}.ap-grid>.span-4{grid-column:span 4}.ap-grid>.span-5{grid-column:span 5}.ap-grid>.span-7{grid-column:span 7}.ap-grid>.span-8{grid-column:span 8}.ap-grid>.span-12{grid-column:1/-1}.ap-stack{flex-direction:column;gap:24px;min-width:0;display:flex}.ap-side{flex-direction:column;gap:24px;display:flex}.ap-card{border-radius:var(--ap-r);background:var(--hr-surface);min-width:0;box-shadow:inset 0 0 0 1px var(--ap-line), var(--hr-shadow);padding:24px}.ap-card-head{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px 16px;margin-bottom:20px;display:flex}.ap-card-head h2{color:var(--hr-fg);letter-spacing:-.005em;margin:0;font-size:1.12rem;font-weight:650}.ap-card-head p{color:var(--hr-fg-muted);flex-wrap:wrap;align-items:baseline;gap:6px;margin:0;font-size:.93rem;display:flex}.ap-card-head p b{color:var(--hr-fg);font-weight:600}.ap-card-head p>span[aria-hidden]{color:var(--hr-fg-dim);margin-inline:4px}.ap-btn{min-height:42px;font:inherit;color:var(--hr-fg);background:var(--hr-surface);box-shadow:inset 0 0 0 1px var(--hr-border-strong);cursor:pointer;transition:background .2s, transform .2s var(--hr-ease);white-space:nowrap;border:0;border-radius:12px;justify-content:center;align-items:center;gap:8px;padding:0 18px;font-size:.95rem;font-weight:600;text-decoration:none;display:inline-flex}.ap-btn:hover{background:var(--hr-surface-alt)}.ap-btn.is-primary{color:#fff;background:var(--hr-primary);box-shadow:0 10px 22px -12px var(--hr-primary)}.ap-btn.is-primary:hover{background:var(--hr-primary-dark)}.ap-btn.is-disabled{color:var(--hr-fg-dim);cursor:default;box-shadow:inset 0 0 0 1px var(--ap-line)}.ap-btn.is-sm{min-height:38px;padding:0 14px;font-size:.9rem}.ap-actions{flex-wrap:wrap;gap:12px;display:flex}.ap-actions.is-stack{flex-direction:column}.ap-actions.is-stack .ap-btn{width:100%}.ap-mini-empty{background:color-mix(in srgb, var(--hr-surface-alt) 45%, transparent);color:var(--hr-fg-muted);border-radius:16px;align-items:center;gap:16px;padding:20px;font-size:.95rem;display:flex}.ap-mini-empty>span{background:var(--hr-surface);width:44px;height:44px;color:var(--hr-primary);box-shadow:inset 0 0 0 1px var(--ap-line);border-radius:14px;flex:none;place-items:center;display:grid}.ap-mini-empty p{margin:0}.ap-mini-empty.is-wide{justify-content:center;padding:40px 20px}.ap-empty{text-align:center;flex-direction:column;align-items:center;gap:8px;padding:56px 24px;display:flex}.ap-empty-ico{background:var(--hr-primary-soft);width:64px;height:64px;color:var(--hr-primary);border-radius:20px;place-items:center;margin-bottom:8px;display:grid}.ap-empty h2{margin:0;font-size:1.2rem}.ap-empty p{color:var(--hr-fg-muted);max-width:420px;margin:0}.ap-tiles{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;display:grid}.ap-tile{background:var(--hr-surface);min-width:0;box-shadow:inset 0 0 0 1px var(--ap-line), var(--hr-shadow);border-radius:18px;flex-direction:column;gap:6px;padding:18px 20px 16px;display:flex;position:relative;overflow:hidden}.ap-tile header{color:var(--hr-fg-muted);align-items:center;gap:8px;display:flex}.ap-tile header svg{color:var(--hr-primary);opacity:.8;flex:none}.ap-tile h3{white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:.93rem;font-weight:500;overflow:hidden}.ap-tile-v{align-items:baseline;gap:4px;margin:4px 0 0;display:flex}.ap-tile-v b{color:var(--hr-fg);letter-spacing:-.02em;font-size:1.9rem;font-weight:700;line-height:1.1}.ap-tile-v small{color:var(--hr-fg-muted);font-size:1rem;font-weight:600}.ap-tile footer{color:var(--hr-fg-muted);flex-direction:column;gap:2px;font-size:.85rem;line-height:1.5;display:flex}.ap-tile-ref{background:var(--hr-surface-alt);width:fit-content;color:var(--hr-fg-muted);border-radius:999px;margin-top:4px;padding:1px 9px;font-size:.8rem}.ap-tile .ap-spark{inset-inline-end:16px;width:72px;height:28px;position:absolute;top:52px}.ap-tile.is-warn{box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--tone-late) 45%, transparent), var(--hr-shadow)}.ap-tile.is-warn header svg{color:var(--tone-late)}.ap-tile.is-warn:before,.ap-tile.is-good:before{content:"";inset-inline-start:0;background:var(--tone-late);border-radius:0 3px 3px 0;width:3px;position:absolute;top:18px;bottom:18px}.ap-tile.is-good:before{background:var(--tone-in)}.ap-spark{overflow:visible}.ap-spark-line{fill:none;stroke:var(--hr-primary);stroke-width:1.75px;stroke-linejoin:round;stroke-linecap:round}.ap-spark-area{fill:color-mix(in srgb, var(--hr-primary) 10%, transparent)}.ap-spark-dot{fill:var(--hr-primary)}.ap-hours{grid-template-columns:repeat(24,minmax(0,1fr));gap:4px;display:grid}.ap-hour{flex-direction:column;align-items:center;gap:8px;min-width:0;display:flex}.ap-hour-cell{background:color-mix(in srgb, var(--hr-surface-alt) 70%, transparent);border-radius:9px;place-items:center;width:100%;height:56px;display:grid;position:relative;overflow:hidden}.ap-hour-cell:before{content:"";background:var(--hr-primary);opacity:calc(.1 + var(--i) * .9);position:absolute;inset:0}.ap-hour.is-zero .ap-hour-cell:before{display:none}.ap-hour-cell b{color:var(--hr-fg);font-size:.8rem;font-weight:700;position:relative}.ap-hour.is-hot .ap-hour-cell b{color:#fff}.ap-hour.is-peak .ap-hour-cell{box-shadow:inset 0 -3px 0 var(--tone-late)}.ap-hour small{color:var(--hr-fg-dim);white-space:nowrap;font-size:.74rem}.ap-hour.is-tick small{color:var(--hr-fg-muted);font-weight:600}.ap-legend{color:var(--hr-fg-muted);flex-wrap:wrap;align-items:center;gap:8px;margin:16px 0 0;font-size:.85rem;display:flex}.ap-legend i{border-radius:3px;width:18px;height:10px}.ap-legend i+*{margin-inline-end:12px}.ap-legend i.is-peak{background:var(--hr-surface-alt);box-shadow:inset 0 -3px 0 var(--tone-late)}.ap-legend i.is-scale{background:linear-gradient(to left, var(--hr-primary), color-mix(in srgb, var(--hr-primary) 15%, var(--hr-surface)));margin-inline-start:12px}.ap-cols-plot{align-items:stretch;gap:8px;height:240px;padding-top:24px;display:flex;position:relative}.ap-cols.is-dense .ap-cols-plot{gap:4px}.ap-col{flex-direction:column;flex:1;gap:10px;min-width:0;display:flex}.ap-col-slot{flex:1;align-items:flex-end;display:flex;position:relative}.ap-col-bar{background:color-mix(in srgb, var(--hr-primary) 78%, var(--hr-surface));border-radius:8px 8px 3px 3px;width:100%;max-width:56px;min-height:3px;margin-inline:auto;transition:background .2s;position:relative}.ap-col:hover .ap-col-bar{background:var(--hr-primary)}.ap-col.is-on .ap-col-bar{background:var(--hr-primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--hr-primary) 18%, transparent)}.ap-col.is-zero .ap-col-bar{background:var(--hr-surface-alt)}.ap-col-bar b{bottom:100%;color:var(--hr-fg);text-align:center;margin-bottom:4px;font-size:.82rem;font-weight:700;position:absolute;inset-inline:0}.ap-col-label{flex-direction:column;align-items:center;line-height:1.3;display:flex}.ap-col-label small{color:var(--hr-fg-dim);font-size:.75rem}.ap-col-label 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i{background:var(--cr-tone);border-radius:3px;width:10px;height:10px}.ap-donut-legend b{color:var(--hr-fg);font-size:.9rem}.ap-donut-legend small{color:var(--hr-fg-dim);text-align:end;font-size:.82rem}.ap-mix-note{margin:16px 0 0}.ap-summary{padding-bottom:12px}.ap-summary .ap-card-head{margin-bottom:8px}.ap-sum-row{color:inherit;border-radius:14px;grid-template-columns:40px 1fr auto;align-items:start;gap:14px;margin-inline:-12px;padding:14px 12px;text-decoration:none;transition:background .2s;display:grid}.ap-sum-row+.ap-sum-row{box-shadow:0 -1px 0 var(--ap-line)}.ap-sum-row:hover{background:var(--hr-hover)}.ap-sum-ico{background:var(--hr-surface-alt);width:40px;height:40px;color:var(--hr-fg-muted);border-radius:12px;place-items:center;display:grid}.ap-sum-ico.is-on{background:var(--hr-primary-soft);color:var(--hr-primary)}.ap-sum-body{flex-direction:column;gap:3px;min-width:0;display:flex}.ap-sum-body>small{color:var(--hr-fg-dim);font-size:.82rem;font-weight:500}.ap-sum-body 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